Simply unplug the pump, empty the water, and wash the fountain with warm soapy water once a week. No hard to reach corners and since it's stainless steel, it's extremely easy.

It takes less than 5 minutes to clean by hand or you can simply toss it into the dishwasher.

Don’t worry! Cats are naturally curious and love flowing water, so chances are they’ll start drinking from it right away. Even if they are picky.

And if not, you’re covered with our 365-day money-back guarantee. Just contact us and we'll make it right.

No, the Cat Fountain™ is built with a sturdy, non-slip base and solid stainless steel body. It stays in place even for big, playful cats.

Yes, tap water is perfectly fine to use in your doggy fountain. However, for optimal performance and to reduce mineral deposits, filtered or purified water is recommended when available.

The fountain's built-in filtration system will help remove impurities from tap water, but using pre-filtered water can extend the life of your filters and reduce maintenance. Remember to replace the filter cartridges every 2-4 weeks for best results.

The PureFeline Fountain uses a six-chamber filtration system to keep your cat's water clean and fresh.

The filter chambers work together to:

- Catch fur and debris so they don't stay in the water
- Remove odours and impurities for better tasting water
- Reduce heavy metals and contaminants
- Keep the water oxygenated so it stays fresher for longer

This filtration process helps remove up to 99.9% of impurities, giving your cat clean, healthy water every time they drink.

Here's everything you'll receive with your order:

🐱 PureFeline Fountain – premium 316 stainless steel fountain
⚙️ Water Pump – quiet and durable
🎁 High-Quality Gift Box – sturdy and elegant
💧 Free Replacement Filter – to keep water fresh and clean
🧽 Cleaning Set – brushes to reach every part
🔌 Power Adapter – ready to plug in and go
📖 User manual – easy setup & care instructions

30 min or 365 days from now... If you are not satisfied as a customer, you'll get your money back, no questions asked.

We stand behind our fountain, seriously.

That’s why your fountain comes with a 5-year warranty, covering manufacturing defects and material issues under normal use.

If something isn’t right, you won’t be stuck figuring it out alone. Just reach out to our support team and we’ll take care of it — quickly and without hassle.

Because when it comes to your dog’s water and health, peace of mind matters.

To keep your dog's water fresh and clean, we recommend replacing the filters every 30 days.

Regular filter changes help remove saliva, food particles, and other impurities that can build up over time — so your dog always has access to clean, great-tasting water.

You shouldn't have to worry about your dog's water suddenly stopping.

That's why the fountain is built with a high-quality, long-lasting pump and premium materials designed for daily use.

And in the unlikely event something does go wrong, you're fully covered by our 5-year warranty. Just reach out to our support team and we'll take care of it, quickly and hassle-free.

With a strong pump, stainless steel construction, and long-term warranty, the last thing you need to worry about is your fountain breaking on you.

No. Unlike plastic and the regular 304 steel found in almost every other fountain, 316 stainless steel is non-porous and highly resistant to corrosion, so bacteria and slime have nowhere to take hold. The included six-chamber filter keeps the water fresh and clean for far longer.

Yes! The PureFeline Fountain is perfect for homes with multiple cats. Its large capacity provides plenty of fresh, flowing water so several cats can drink throughout the day without constant refills.

For households with more than one cat, we recommend a second fountain in a separate room. Cats often avoid drinking where another cat has just been, and a second station usually means both of them drink more. 💧

Step 1: Insert the filter into the designated slot.

Step 2: Fill the stainless steel bowl with fresh, clean water.

Step 3: Turn it on and that’s it! Your dog now has constant access to clean, filtered water!

Total Setup Time: Under 2 minutes.

We offer tracked free shipping on all orders.

Every order is prepared with the most care by our team within 24 business hours.

We are currently experiencing a high volume of orders, so delivery times, depending on your location, range from 2 to 5 days.

We've made returning a product very easy. Just email us at info@getpurefeline.com and we'll take care of everything.

The pump is the part that works hardest, so it's the part we back for as long as you own the fountain.

If it ever stops working, contact our support team and we'll send you a new one. No charge, no return shipping, no proof of purchase gymnastics.

You keep the fountain. We keep it running.

Have a question or need help? We’re here for you.

Email us at info@selenepets.com or simply click here to reach our support team.

We typically respond within 24 hours.